Legal

Hive Mind — The Plain-Language Version

Version 1.0 (Beta) · 17 June 2026

This is a friendly summary, not the contract. It's here to help you understand the key points quickly. It is not legal advice and is not legally binding. If anything here seems to conflict with the full documents, the full documents win: Terms of Service · Privacy Policy · Acceptable Use Policy · Data Processing Addendum.

Hive Mind is made by Clickt Digital Marketing Inc. in Alberta, Canada.

Terms of Service — the short version

What it is: the agreement you accept by using Hive Mind. Read the full Terms »

• It's beta software. Hive Mind is still early. Expect bugs, changes, and the occasional rough edge. Don't make it your only copy of anything important.
• Your data stays with you. Your vault lives on your device and in your own cloud folder (like your Google Drive or OneDrive). We don't store it, host it, or back it up — so keep your own backups.
• You pay a subscription, and it renews automatically. Plans are Free, Personal, Operator, and Agency, and each lets you connect more data sources (2 / 5 / 15 / 50). Paid plans renew on their own until you cancel, which you can do anytime from the billing settings. Payments are handled by Polar.
• AI can be wrong — check it. The AI features can make mistakes, and they're not legal, financial, medical, or other professional advice. Review AI output before you rely on it.
• You're responsible for what the AI does on your behalf. Some features can send emails, post messages, create invoices, run ads, and more. Treat those like actions you took yourself — set up your own review and approvals.
• You're responsible for the accounts you connect. Make sure you're allowed to use the data you connect, and follow each provider's rules (for example, Google's and Meta's).
• Our liability is limited. Because this is an inexpensive beta product, our legal responsibility is capped (roughly, what you paid us in the last 12 months, with a small minimum), and we're not on the hook for things like lost data or indirect losses — except for rights the law says we can't take away.
• Disputes go to arbitration — but you can opt out. Most disputes are settled by private arbitration in Alberta rather than court, and you give up class actions. You have 30 days after accepting to opt out by emailing us, and consumers keep the protections their local law guarantees.
• Alberta law applies.

Privacy Policy — the short version

What it is: how we handle personal information. Read the full Privacy Policy »

• We're built to barely see your data. Most of your content never reaches us — it stays on your device and in your own cloud folder.
• Our "broker" just passes things through. When you connect a data source, requests travel through our broker on their way to that service. It doesn't store the content; its logs don't include your data.
• Your connection passwords/tokens stay on your device (in your operating system's secure keychain), not on our servers.
• AI uses the content you choose. When you use AI features, the content you choose to process is sent to our AI provider (Anthropic) to do the work.
• Payments go through Polar, not us — we don't keep your card details.
• The few things we do handle: your licence key, a device label for activation, your plan status, and anything you send us when you contact support.
• You're in control of your rights. Because your data is on your device, you can view, edit, export, or delete most of it yourself, or disconnect an account anytime. For anything we hold, email privacy@clickt.ca.
• We don't sell your data, and the Service isn't for children under 16.

Acceptable Use Policy — the short version

What it is: the basic rules for using Hive Mind. Read the full AUP »

• Don't use it to break the law or to infringe other people's rights.
• Don't process data you don't have the right to — including other people's personal info.
• Don't break the rules of the services you connect (Google, Meta, Slack, etc.).
• Don't spam, harass, or send abusive messages through the AI features.
• Don't tamper with licensing, limits, or security, share licence keys, or overload our systems.
• You're responsible for what the AI does for you — set up the right safeguards.
• Break these rules and we may suspend or end your access.

Data Processing Addendum — the short version

What it is: extra data-protection terms for business users (mainly Agency-tier and other organizations) when privacy laws like the GDPR apply. Read the full DPA »

• You're in charge of the personal data; we just help process it for you. In legal terms, you're the "controller" and we're your "processor."
• We only handle that data in transit and don't keep a copy at rest — it stays in your own systems.
• We list our sub-processors (the services that help run Hive Mind) and will tell you before adding new ones.
• We'll help you with data-subject requests, security, and breach notifications, and we use recognized safeguards for any international data transfers.
• If you're a business that needs this in place, it applies automatically alongside the Terms.

Questions? Email legal@clickt.ca (general) or privacy@clickt.ca (privacy).

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Hive Mind — Terms of Service

Version 1.0 (Beta) · Effective 17 June 2026

Not legal advice. This document was prepared with the assistance of automated tooling and reflects how the Hive Mind software is built today. It has not yet been reviewed by qualified legal counsel. Clickt Digital Marketing Inc. should have an Alberta-qualified lawyer review and finalize these Terms — and in particular the arbitration, class-action waiver, and liability provisions — before publishing or relying on them.

These Terms of Service ("Terms") are a binding agreement between you ("you", "your", or "Customer") and Clickt Digital Marketing Inc., a corporation organized under the laws of Alberta, Canada ("Clickt", "we", "us", or "our"), governing your access to and use of the Hive Mind desktop application and related services (collectively, the "Service").

PLEASE READ THESE TERMS CAREFULLY. Section 16 (Dispute Resolution; Arbitration; Class-Action Waiver) requires most disputes to be resolved by binding individual arbitration and waives your right to participate in a class action, except where such waiver is prohibited by applicable law. Section 7 (AI Features) and Sections 12–14 (Disclaimers; Limitation of Liability; Indemnification) limit our liability and allocate risk to you.

1. Acceptance & Eligibility

1.1 Acceptance. By downloading, installing, activating a licence for, or otherwise using the Service, you agree to these Terms, our Privacy Policy, and our Acceptable Use Policy, each of which is incorporated by reference. If you do not agree, do not install or use the Service.

1.2 Eligibility. You must be at least 16 years old (or the age of majority in your jurisdiction, if higher) and able to form a binding contract. The Service is not directed to children.

1.3 Organizations. If you use the Service on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to that organization. Where you connect or process data belonging to an organization, business users may also be subject to our Data Processing Addendum.

1.4 Changes to these Terms. See Section 18.

2. Definitions

• "App" — the Hive Mind desktop application distributed for macOS and Windows.
• "Service" — the App, the Broker, the Skills, software updates, and any related functionality and documentation we provide.
• "Vault" — the local Markdown knowledge base and associated files stored on your device and/or in your own cloud-storage folder.
• "Skill" — an automated capability, plugin, or agent routine that performs tasks within or on behalf of the Service, including capabilities that take outbound actions (e.g., sending email, posting messages, creating records in third-party systems).
• "Broker" — Clickt's transit-only proxy service (currently at broker.clickt.ca) that authenticates your licence and forwards certain third-party API requests, injecting server-held credentials.
• "Connected Account" — a third-party account or data source you choose to connect to the Service (e.g., Google/Gmail, Slack, Linear, Meta, Shopify, and other supported providers).
• "AI Output" — any content, suggestion, summary, classification, draft, or action produced or proposed by artificial-intelligence features of the Service.
• "Subscription" — a paid or free plan that entitles you to use the Service at a given Tier.
• "Tier" — your plan level (Free, Personal, Operator, or Agency), which determines the maximum number of Connected Accounts (sources) you may connect.

3. The Service & Beta Status

3.1 What the Service is. Hive Mind is a local-first knowledge tool. Your Vault is a Markdown knowledge base that lives on your device and, if you choose, in a cloud-storage folder that you control (such as your own Google Drive or OneDrive). You can connect data sources, ingest information into your Vault, and use AI features and Skills to organize, synthesize, and act on that information.

3.2 Local-first architecture. Except as described in the Privacy Policy, your Vault content is stored locally and is not uploaded to, hosted by, or retained by Clickt. The App does not transfer your Vault files to our servers; where you enable cloud sync, the transfer is performed by your own operating-system cloud client, not by us (see Section 8).

3.3 BETA SOFTWARE. The Service is currently provided as a beta / pre-release version (e.g., version 0.x). It may contain bugs, errors, and instability; features may change, break, or be removed; and it may not operate continuously or error-free. The Service is provided on an "as is" and "as available" basis (see Section 12). Do not use the Service as your sole system of record or for any purpose where failure, inaccuracy, or data loss could cause harm.

3.4 Changes to the Service. We may add, modify, suspend, or discontinue any part of the Service at any time. We are not liable to you for any modification, suspension, or discontinuation of the Service, except as required by applicable law.

4. Licence Grant & Restrictions

4.1 Licence. Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App on devices you own or control, solely for your own internal purposes and in accordance with your Tier.

4.2 Licence keys & activation. Access to paid features is enabled by a licence key, which may be activated per machine. You are responsible for keeping your licence key confidential. You may not share, resell, sublicense, or transfer your licence key, or use it on more devices than your Subscription permits.

4.3 Restrictions. You will not, and will not permit any third party to: (a) circumvent, disable, or interfere with the Service's licensing, the Broker, usage limits, or any security or access-control feature; (b) reverse engineer, decompile, or disassemble the App, except to the limited extent this restriction is prohibited by applicable law; (c) copy, modify, or create derivative works of the Service except as expressly permitted (the open-source components in THIRD-PARTY-NOTICES are governed by their own licences); (d) rent, lease, lend, sell, or operate the Service as a service bureau for third parties; (e) remove or obscure any proprietary notices; or (f) use the Service in violation of the Acceptable Use Policy or any applicable law.

5. Subscriptions, Billing & Auto-Renewal

5.1 Payment processor. Paid Subscriptions are sold and processed through our third-party payment provider, Polar (polar.sh). Your purchase is also subject to Polar's terms and privacy policy. Clickt does not receive or store your full payment-card details.

5.2 Tiers and source limits. The Service offers a Free Tier and paid Personal, Operator, and Agency Tiers. Each Tier permits a maximum number of Connected Accounts ("sources") — currently 2 (Free) / 5 (Personal) / 15 (Operator) / 50 (Agency). Current prices and feature details are shown at checkout and may be updated from time to time.

5.3 Auto-renewal. PAID SUBSCRIPTIONS RENEW AUTOMATICALLY. Unless you cancel before the end of the current billing period, your Subscription will automatically renew for a successive period of the same length, and the then-current fee (plus applicable taxes) will be charged to your payment method using the payment credentials on file with Polar. You authorize these recurring charges until you cancel. Where required by applicable law, we or Polar will provide advance renewal reminders and clear, easy-to-use cancellation instructions.

5.4 Cancellation. You may cancel at any time through the customer portal accessible from the App's billing settings (which opens the Polar customer portal in your browser) or as otherwise provided by Polar. Cancellation stops future renewals; it takes effect at the end of the current paid period. On the lapse of a paid Subscription, your access downgrades to the Free Tier and its source limit, and Connected Accounts exceeding that limit may be disabled.

5.5 Refunds. Except where required by applicable law (including non-waivable consumer rights), fees are non-refundable and there are no refunds or credits for partial periods, unused features, or Connected Accounts not used. [Confirm Clickt's refund policy — e.g., a stated trial or money-back window — and reconcile it with Polar's policy and applicable consumer-protection law.]

5.6 Price changes. We may change prices or the contents of Tiers. We will give you advance notice of a price increase that will affect your next renewal, and the new price applies only to billing periods beginning after the notice period. If you do not agree, you may cancel before the change takes effect.

5.7 Taxes. Stated prices may exclude taxes. You are responsible for all applicable taxes, levies, or duties, except taxes on Clickt's net income.

5.8 Failed payments. If a charge fails, we (or Polar) may retry, and we may suspend or downgrade your access until payment succeeds.

5.9 Chargebacks. Initiating a chargeback or payment dispute without first contacting us to resolve the issue is a material breach of these Terms and may result in immediate suspension or termination of your access.

5.10 Offline grace. For your convenience, the App may continue to honour a valid paid Subscription for a limited offline grace period when it cannot reach our validation servers. This grace is a technical convenience only and does not extend, waive, or modify your payment obligations or these Terms.

6. Third-Party Services & Your Connected Accounts

6.1 You authorize connections. When you connect a Connected Account, you authorize the Service (via our authorization broker, currently Nango, and the Broker) to access that account using credentials you provide through the provider's OAuth or equivalent flow, for the purposes you direct. Access/refresh tokens are stored in your operating-system keychain on your device and are not retained by Clickt (see Privacy Policy).

6.2 Your compliance with provider terms. Each Connected Account and third-party service is governed by that provider's own terms and policies. You are responsible for complying with them, including, without limitation:

• Google's API Services User Data Policy, including the Limited Use requirements, for Google and Gmail data;
• Meta's Platform Terms and developer policies for Meta data;
• the applicable terms of Slack, Linear, Shopify, advertising platforms, accounting platforms, and any other provider you connect.

You represent and warrant that you have all rights, consents, and authority necessary to connect each Connected Account and to have the Service access, ingest, and process the data in it, including any personal data of third parties.

6.3 No control over third parties. Third-party services are provided by their respective operators, not by us. We do not control them and are not responsible for their availability, accuracy, security, or acts or omissions. A third party may change, restrict, deprecate, or discontinue its APIs at any time, which may degrade or disable related features of the Service without notice and without liability to us.

6.4 AI provider. AI features rely on third-party AI providers (currently Anthropic). Your use of AI features is also subject to the applicable AI provider's acceptable-use and usage policies, and you will not use the Service to circumvent them.

7. AI Features & Autonomous Actions

7.1 How AI is used. When you use AI features, content you choose to process (which may include Vault content and data from Connected Accounts) is transmitted to a third-party AI provider (currently Anthropic) to generate AI Output. See the Privacy Policy for details.

7.2 AI Output may be wrong. AI Output is generated by probabilistic models and may be inaccurate, incomplete, outdated, biased, or otherwise unsuitable for your purposes. AI Output does not constitute legal, financial, tax, accounting, medical, or other professional advice, and you should not rely on it as such. You are responsible for independently reviewing, verifying, and validating AI Output before relying on or acting on it.

7.3 Autonomous actions — your responsibility. The Service includes Skills that can take outbound actions on your behalf, such as sending emails, posting messages to Slack or Linear, publishing or modifying website content, creating invoices or records in accounting or CRM systems, and performing advertising operations. You are solely responsible for all such actions and their consequences, whether you trigger them manually or configure them to run automatically, to the same extent as if you had performed them yourself. You are responsible for configuring appropriate review, approval, and safeguards. To the maximum extent permitted by law, Clickt is not liable for actions taken by Skills, including erroneous, unintended, or unauthorized actions, or for any resulting messages sent, content published, transactions created, or funds moved.

7.4 No professional relationship. Use of the Service, including AI features and connectors labelled with terms such as "legal", "finance", "audit", "compliance", or similar, does not create any professional-client relationship and is not a substitute for advice from a qualified professional.

8. Your Content, Data, Backups & Sync

8.1 Your content. You retain all rights in your Vault and the data you ingest, create, or process with the Service ("Your Content"). We claim no ownership of Your Content. You grant us only the limited rights necessary to operate the Service for you (for example, transmitting data in transit through the Broker at your direction, and transmitting content you choose to process to the AI provider).

8.2 Local-first; we hold nothing. Your Vault is stored locally on your device and, if you enable it, in a cloud-storage folder you control. Clickt does not host, store, or back up Your Content. The Broker is transit-only and does not persist Your Content (see Privacy Policy).

8.3 Sync is yours. Any "sync" feature only locates your Vault folder and reports on the health of your own operating-system cloud client's folder. The App does not upload, transfer, or move your files; your own Google Drive / OneDrive (or equivalent) client performs any transfer. We are not responsible for the operation, availability, security, or contents of your cloud-storage provider.

8.4 Backups & data integrity are your responsibility. You are solely responsible for backing up Your Content and verifying its integrity. To the maximum extent permitted by law, we are not liable for any loss, corruption, deletion, overwrite, or unavailability of Your Content, including loss arising from beta software, software updates, sync conflicts (e.g., "conflicted copy" files), your cloud provider, your device, or your own actions. The Service does not automatically merge or resolve sync conflicts; that is your responsibility.

9. Acceptable Use

Your use of the Service is subject to the Acceptable Use Policy, which is incorporated into these Terms. Violation of the Acceptable Use Policy is a breach of these Terms.

10. Software Updates

10.1 The App may check for and download updates from our release distribution (currently hosted on GitHub) and may install them with your consent or, where you have enabled automatic updates, automatically. Updates may add, change, or remove features and may fix or introduce issues.

10.2 We may require you to install updates to continue using the Service. Older versions may stop working or may be unsupported. Updates are part of the "Service" and are subject to these Terms.

11. Intellectual Property & Feedback

11.1 Our IP. The Service, including the App, the Broker, the Skills we provide, and all related software, content, trademarks (including "Hive Mind" and "Clickt"), and documentation, is owned by Clickt or its licensors and is protected by intellectual-property laws. Except for the limited licence in Section 4, no rights are granted to you.

11.2 Open-source components. The Service includes third-party open-source software, which is licensed under its own terms as described in THIRD-PARTY-NOTICES. In case of conflict, the applicable open-source licence governs that component.

11.3 Feedback. If you give us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use them without restriction or obligation to you.

12. Disclaimers of Warranty

12.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. CLICKT DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

12.2 WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, THAT AI OUTPUT OR SKILL ACTIONS WILL BE ACCURATE OR RELIABLE, OR THAT THE SERVICE WILL OPERATE WITH ANY THIRD-PARTY SERVICE. THE SERVICE IS BETA SOFTWARE AND IS PROVIDED WITHOUT ANY SERVICE-LEVEL OR UPTIME COMMITMENT.

12.3 Consumer rights. Some jurisdictions do not allow the exclusion of certain warranties or statutory guarantees. To the extent the law where you live gives you statutory or consumer guarantees that cannot be excluded, those rights are preserved, and the disclaimers above apply only to the extent permitted by that law. Nothing in these Terms limits rights you have under the Alberta Consumer Protection Act or other applicable consumer-protection law that cannot be waived by agreement.

13. Limitation of Liability

13.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLICKT (AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AND SUPPLIERS) WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, OR DATA (INCLUDING LOSS, CORRUPTION, OR UNAVAILABILITY OF YOUR CONTENT), ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE THEORY OF LIABILITY.

13.2 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CLICKT'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU ACTUALLY PAID CLICKT FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) CAD $100.

13.3 Consumer carve-out. Some jurisdictions do not allow the exclusion or limitation of certain damages. To the extent applicable law prohibits the exclusions or limitations above, they apply only to the fullest extent permitted, and nothing in this Section limits liability that cannot be limited by law (for example, liability for fraud, or for death or personal injury caused by negligence), or non-waivable rights under the Alberta Consumer Protection Act or other applicable consumer-protection law.

13.4 Basis of the bargain. The disclaimers and limitations in Sections 12 and 13 are a fundamental basis of the bargain between you and Clickt and reflect the allocation of risk for a beta, local-first product offered at the stated price.

14. Indemnification

To the maximum extent permitted by applicable law, you will defend, indemnify, and hold harmless Clickt and its directors, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable legal fees) arising out of or relating to: (a) Your Content and your data; (b) your use of the Service, including any action taken by a Skill at your direction or configuration; (c) your Connected Accounts and the data you connect, ingest, or process, including any failure to have necessary rights or consents; (d) your violation of these Terms, the Acceptable Use Policy, or applicable law; or (e) your violation of any third-party right or any third-party provider's terms. This Section does not apply to the extent a claim arises from Clickt's own breach of these Terms or to the extent such indemnity is unenforceable under applicable consumer-protection law.

Procedure. Clickt will promptly notify you of any claim for which it seeks indemnification (a delay in notice relieves you of your obligations only to the extent you are actually prejudiced). You may assume the defence and settlement of the claim with qualified counsel, provided that (a) Clickt may participate with its own counsel at its own expense, and (b) you may not settle any claim in a way that imposes any liability or obligation on Clickt, requires any admission by Clickt, or fails to fully release Clickt, without Clickt's prior written consent (not to be unreasonably withheld). Clickt will provide reasonable cooperation at your expense.

15. Term & Termination

15.1 Term. These Terms apply from when you first use the Service until terminated.

15.2 Termination by you. You may stop using the Service and cancel any Subscription at any time (see Section 5.4). You may uninstall the App at any time.

15.3 Termination/suspension by us. We may suspend or terminate your access (in whole or in part) if you breach these Terms or the Acceptable Use Policy, if required by law, if a third party requires it, or to protect the Service or others. Where practicable and lawful, we will give notice.

15.4 Effect of termination. On termination, your licence ends and you must stop using the Service. Your Vault and Your Content remain on your device and in your own cloud-storage folder; we do not hold them and cannot return or delete them for you. Provisions that by their nature should survive (including Sections 7, 8.4, 11–14, 16, 17, and 19) survive termination, as do any fees or payment obligations accrued before termination.

16. Dispute Resolution; Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS. It requires most disputes to be resolved by binding individual arbitration and waives your right to a court trial and to participate in class or representative proceedings, except where prohibited by applicable law.

16.1 Informal resolution first. Before starting an arbitration, you agree to first try to resolve the dispute informally by sending a written notice describing the dispute to legal@clickt.ca. You and Clickt will attempt in good faith to resolve the dispute for 30 days after the notice. Many concerns can be resolved this way.

16.2 Binding arbitration. If the dispute is not resolved within 30 days, any dispute, claim, or controversy arising out of or relating to the Service or these Terms that is not resolved informally will be finally resolved by binding arbitration administered under the Arbitration Rules of the ADR Institute of Canada (ADRIC) then in effect, by a single arbitrator. The seat (legal place) of arbitration is Alberta, Canada, and the language is English. Judgment on the award may be entered in any court of competent jurisdiction.

16.3 Individual basis; class-action waiver. You and Clickt agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. You and Clickt waive any right to a jury trial.

16.4 Carve-outs. Notwithstanding the above, either party may: (a) bring an individual claim in small-claims court if it qualifies; and (b) seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual-property rights or to address violations of the Acceptable Use Policy or unauthorized access to the Service.

16.5 Costs and accessibility of arbitration. Arbitration is intended to be a fair and accessible alternative to court — not a barrier to relief. The arbitration may be conducted by written submissions, by videoconference, or, at your election if you are a consumer, in person in or near your place of residence. For any claim brought by a consumer, Clickt will pay the arbitrator's fees and the administrative/filing fees of the arbitration to the extent those fees exceed what you would have paid to file the same claim in the courts of your province, and each party otherwise bears its own legal costs unless the arbitrator orders otherwise under the applicable rules. Clickt will not seek to recover its arbitration fees or legal costs from a consumer except where the arbitrator finds the claim frivolous or brought in bad faith.

16.6 Right to opt out of arbitration. You may opt out of this Section 16 (Dispute Resolution; Arbitration; Class-Action Waiver) by sending written notice to legal@clickt.ca within 30 days of first accepting these Terms, stating your name and that you opt out of arbitration. If you opt out, disputes will be resolved in the courts identified in Section 17, and the rest of these Terms continue to apply. Opting out does not affect any prior or other arbitration agreement.

16.7 Consumer protection; severability. If you are a consumer, nothing in this Section deprives you of the protection of mandatory provisions of the consumer-protection law of your place of residence, including any non-waivable right to bring proceedings in your local courts or to participate in proceedings that such law guarantees. If the requirement to arbitrate is found unenforceable as to you or your claim under applicable law (including the Alberta Consumer Protection Act), that portion is severable and the remainder of this Section continues to apply to the extent permitted; if the class-action waiver in Section 16.3 is found unenforceable as to a particular claim, that claim will proceed in court rather than in arbitration.

16.8 [Counsel to review.] The enforceability of mandatory arbitration and class-action waivers against consumers in Canada is subject to evolving case law (e.g., Uber Technologies Inc. v. Heller, 2020 SCC 16) and provincial consumer-protection statutes. Clickt should have counsel confirm this Section, including the cost-shifting and opt-out mechanics above and their interaction with the Alberta Consumer Protection Act.

17. Governing Law & Forum

These Terms and any dispute arising out of or relating to them or the Service are governed by the laws of the Province of Alberta and the federal laws of Canada applicable there, without regard to conflict-of-laws rules. Subject to Section 16, the courts located in Alberta have exclusive jurisdiction, and you consent to their jurisdiction and venue, except where applicable consumer-protection law gives you the right to proceed in your local courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, in-app, by email, or by updating the effective date and posting the revised Terms). Changes take effect on the stated effective date. Your continued use of the Service after changes take effect constitutes acceptance. If you do not agree, you must stop using the Service and may cancel any Subscription.

19. General

19.1 Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets, on notice to you.

19.2 Entire agreement. These Terms, together with the Privacy Policy, the Acceptable Use Policy, the DPA (where applicable), and any order/checkout terms, are the entire agreement between you and Clickt regarding the Service and supersede prior agreements on that subject.

19.3 Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary, and the remaining provisions remain in effect.

19.4 No waiver. Our failure to enforce a provision is not a waiver of it.

19.5 Force majeure. We are not liable for any delay or failure to perform due to causes beyond our reasonable control, including acts of God, outages, third-party service failures, or governmental actions.

19.6 Notices & electronic communications. We may give notices by in-app message, by email to an address associated with your account or licence, or by posting in the App or on our website. You consent to receive communications and notices from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing. You may contact us at legal@clickt.ca.

19.7 Export & sanctions. You represent that you are not located in, and will not use the Service in, a country or by a person subject to applicable Canadian or other sanctions or export controls, and you will comply with applicable export-control and sanctions laws.

19.8 Relationship. You and Clickt are independent contractors. These Terms create no partnership, agency, or employment relationship.

19.9 Language. These Terms are drafted in English, and the English version governs. Les parties ont demandé que ces conditions soient rédigées en anglais. [If marketing to Quebec, confirm French-language requirements with counsel.]

19.10 No third-party beneficiaries. These Terms do not create any rights for any third party, except that Clickt's affiliates and the persons released, indemnified, or disclaimed in favour of under these Terms (such as Clickt's directors, officers, employees, and suppliers) may rely on the provisions that benefit them.

19.11 Contact. Clickt Digital Marketing Inc. [Registered address — Alberta, Canada — to be confirmed] General: legal@clickt.ca · Privacy: privacy@clickt.ca

See also: Privacy Policy · Acceptable Use Policy · Data Processing Addendum · Third-Party Notices

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Hive Mind — Privacy Policy

Version 1.0 (Beta) · Effective 17 June 2026

Not legal advice. This Privacy Policy was prepared with the assistance of automated tooling based on how the Hive Mind software is built today. It has not been reviewed by qualified legal counsel, and some items below are marked for verification. Clickt Digital Marketing Inc. should have counsel review and finalize it, and should confirm the marked items, before publishing or relying on it.

This Privacy Policy explains how Clickt Digital Marketing Inc. ("Clickt", "we", "us") handles personal information in connection with the Hive Mind desktop application and related services (the "Service"). It should be read with our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms.

1. Our privacy philosophy: local-first, minimal custody

Hive Mind is built to keep your data on your device and in your own accounts. As a result, we deliberately collect and retain very little personal information. Most of your content never reaches us:

• Your Vault (your Markdown knowledge base and the data you ingest into it) is stored locally on your device and, if you enable sync, in a cloud-storage folder you control (such as your own Google Drive or OneDrive). We do not host, store, or back up your Vault.
• Our Broker is transit-only: it forwards certain third-party API requests and does not store the content that passes through it.
• Credentials for your Connected Accounts are stored in your operating-system keychain on your device, not by us.

The rest of this Policy describes the limited information that is involved, and the third parties that process data when you choose to use certain features.

2. Who is responsible for your data (controller / processor)

• For your Vault content and the data in your Connected Accounts, you are the controller. You decide what to ingest, process, and act on. Where that data includes personal information about other people (for example, contacts in your email or CRM), you are responsible for having a lawful basis and any required consents, and for responding to those individuals' privacy requests. See the Terms, Section 6.
• For the limited information we do handle (described in Section 3), Clickt acts as a controller. When we process Connected-Account data in transit on your behalf through the Broker, we act as your processor / service provider, and (for business customers) the Data Processing Addendum applies.

3. What information is involved

3.1 Information we do not receive or store

• Vault content — stays on your device and your own cloud folder. We never receive it.
• The content of Connected-Account data at rest — we do not maintain a copy on our servers.
• Provider access/refresh tokens — stored only in your OS keychain; they transit the Broker but are not persisted or logged by us.
• Full payment-card details — handled by our payment processor (see 3.4).

3.2 Information that passes through our Broker (in transit, not retained)

When you connect or use a data source that routes through the Broker (for example, authorization calls and certain advertising-platform requests), the request and response data pass through our Broker en route between your device and the third-party provider. The Broker injects server-held credentials and forwards the request. It does not persist or cache this content. Its request logs are payload-free — limited to the HTTP method, the path (without query string), the response status, and the latency. The Broker is currently hosted on Fly.io.

3.3 Licence and entitlement information

To operate licensing, we (and our providers) process:

• your licence key (validated against our payment/licensing provider);
• an activation label (which may include your device hostname) used to bind an activation to a machine;
• your entitlement/Tier and validity status and related timestamps, cached locally on your device.

3.4 Payment information

Paid Subscriptions are processed by Polar (polar.sh). Polar collects and processes the payment information needed to complete your purchase and manage your Subscription. We receive limited subscription/transaction information (such as your Tier and status) but not your full card details. Polar's handling of your data is governed by Polar's privacy policy.

3.5 AI processing

When you use AI features, content you choose to process (which may include Vault content and Connected-Account data) is transmitted to our third-party AI provider, Anthropic, to generate AI Output. This processing is governed by Anthropic's terms and policies. [Verify and then state plainly: under Anthropic's commercial terms, inputs/outputs are not used to train models, and the applicable retention period — confirm against the current Anthropic Commercial Terms / Data Usage Policy before publishing.]

3.6 Software updates

The App checks our release distribution (currently GitHub) for updates. These requests are made to GitHub, which may process standard technical information (such as your IP address) as part of serving the download, under GitHub's own privacy policy.

3.7 Diagnostics / analytics

[Verify before publishing.] Based on the current build, the App does not include analytics, telemetry, or crash-reporting that sends your usage data to us. If this remains true, state it plainly: "We do not collect analytics or telemetry about your use of the App." If any diagnostic reporting is added later, this Policy must be updated to describe it and offer any required choices.

3.8 Support and correspondence

If you contact us (for example, at legal@clickt.ca or privacy@clickt.ca), we process the information you provide to respond.

4. How we use information

We use the limited information described above to: provide, maintain, and secure the Service; validate licences and entitlements; process and manage Subscriptions; route your requests to the third-party services you choose; provide support; comply with legal obligations; and protect our rights and the Service.

5. Legal bases (where GDPR / UK GDPR applies)

Where applicable, we rely on: performance of a contract (to provide the Service you requested and manage your Subscription); legitimate interests (to secure and improve the Service and prevent abuse, balanced against your rights); consent (where required, for example for optional features); and legal obligation (to comply with law). For Connected- Account data we process in transit on your behalf, you are responsible for the legal basis as controller.

6. Sharing and disclosure

We share information only as needed:

• Sub-processors / service providers that help us run the Service (see Section 7).
• Third-party providers you connect — when you direct the Service to access or act on a Connected Account, data flows between your device and that provider.
• Legal and safety — to comply with law, enforce our Terms, or protect rights, property, or safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Policy.

We do not sell your personal information, and we do not "share" it for cross-context behavioural advertising as those terms are defined under California law.

7. Sub-processors and key third parties

We will keep this list current. [Confirm whether a public sub-processor list/page and a change-notification mechanism are required for business customers under the DPA.]

8. International transfers

Clickt is based in Canada. The third parties above may process data in Canada, the United States, or elsewhere. Where we transfer personal data subject to the GDPR/UK GDPR outside the EEA/UK, we rely on an appropriate transfer mechanism, such as the European Commission's Standard Contractual Clauses (and the UK Addendum), or an adequacy decision where available. [Confirm transfer mechanisms with counsel.]

9. Data retention

• Vault content / Connected-Account data: retained by you, on your device and your own cloud folder, for as long as you keep it. You can delete it at any time.
• In-transit Broker data: not retained (payload-free logs only).
• Licence/entitlement data: retained as needed to operate licensing and meet legal obligations.
• Payment records: retained by Polar per its policies and applicable law.

10. Your privacy rights

Depending on where you live, you may have rights under laws such as the EU/UK GDPR, the California CCPA/CPRA, Canada's PIPEDA, and Alberta's Personal Information Protection Act (PIPA), including the rights to access, correct, delete, port, restrict, or object to processing of your personal information, and to opt out of sale/sharing (we do not sell or share as described in Section 6).

• For your Vault and Connected-Account data: because this data is in your control, you can exercise most of these rights yourself — by viewing, editing, exporting, or deleting files in your Vault, by disconnecting a Connected Account (which removes its token from your keychain), and by acting in the third-party provider directly.
• For the limited information we hold: contact us at privacy@clickt.ca. We will respond within the timeframes required by applicable law (for example, generally 30 days under GDPR/PIPEDA and 45 days under CCPA/CPRA, each extendable where permitted). We may need to verify your identity.
• If you are a data subject of a business customer, please contact that customer (the controller); we will assist them as their processor.

You may also lodge a complaint with a supervisory authority — for example, the Office of the Privacy Commissioner of Canada (OPC), the Office of the Information and Privacy Commissioner of Alberta, or your local EU/UK authority (e.g., the ICO).

11. Security

We use reasonable technical and organizational measures appropriate to our minimal-custody design, including: storing Connected-Account tokens in your OS keychain rather than in files or on our servers; shipping the App with no embedded server secrets (secrets are held server-side in the Broker); using TLS for network communication; code-signing our releases; and operating the Broker as a transit-only, fail-closed service that persists no content. No method of transmission or storage is completely secure, and beta software in particular may contain vulnerabilities; you are responsible for securing your own device, cloud account, and backups.

12. Children

The Service is not directed to children and is not intended for use by anyone under 16 (or the age of majority in your jurisdiction, if higher). We do not knowingly collect personal information from children.

13. Website & cookies

[Confirm.] If Clickt operates a marketing or download website for Hive Mind, that site may use cookies or similar technologies; if so, describe them (and any consent banner) here or in a separate cookie notice. The desktop App itself does not use advertising cookies.

14. Changes to this Policy

We may update this Policy from time to time. We will post the updated version with a new effective date and, for material changes, provide additional notice where required. Your continued use of the Service after the effective date constitutes acceptance, except where additional consent is required by law.

15. Contact

Clickt Digital Marketing Inc. [Registered address — Alberta, Canada — to be confirmed] Privacy: privacy@clickt.ca · General: legal@clickt.ca

See also: Terms of Service · Acceptable Use Policy · Data Processing Addendum · Third-Party Notices

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Hive Mind — Acceptable Use Policy

Version 1.0 (Beta) · Effective 17 June 2026

Not legal advice. Prepared with automated tooling; review by qualified counsel is recommended before publication.

This Acceptable Use Policy ("AUP") governs your use of the Hive Mind Service and is part of the Terms of Service. Capitalized terms have the meanings given in the Terms. By using the Service, you agree to this AUP. Violating it is a breach of the Terms and may result in suspension or termination.

1. You are responsible for what the Service does on your behalf

The Service includes AI features and Skills that can take outbound actions on your behalf — such as sending email, posting to Slack or Linear, publishing or modifying website content, creating invoices or records in accounting/CRM systems, and performing advertising operations. You are responsible for everything done through your use of the Service, including actions triggered automatically. You must put in place appropriate review and approval before such actions take effect, and you must not rely on AI Output without verifying it. See Terms, Section 7.

2. Prohibited uses

You will not use the Service to:

1. Break the law — violate any applicable law or regulation, or infringe or misappropriate any third party's intellectual-property, privacy, publicity, or other rights.
2. Process data you have no right to — connect, ingest, or process data (including other people's personal information) without the necessary rights, consents, or lawful basis.
3. Violate third-party platform terms — use the Service in any way that breaches the terms or policies of a Connected Account or third-party provider, including Google's API Services User Data Policy (and Limited Use requirements), Meta's Platform Terms, or the terms of Slack, Linear, Shopify, advertising/accounting platforms, or any AI provider.
4. Send spam or abusive communications — use Skills to send unsolicited bulk messages, spam, phishing, harassment, threats, or other abusive, deceptive, or unlawful communications, or to impersonate any person or entity.
5. Generate harmful or unlawful content — create or distribute malware, content that sexually exploits or endangers minors, content that incites violence or unlawful discrimination, or other illegal content.
6. Scrape or harvest improperly — collect data from third-party services in violation of their terms, rate limits, or technical protections.
7. Circumvent controls — bypass, disable, or interfere with the Service's licensing, the Broker, usage or source limits, security, or access controls; or share, resell, or transfer licence keys.
8. Abuse the Broker or infrastructure — overload, flood, or disrupt the Broker or other infrastructure; use it as an open relay; or use the Service in a way that imposes an unreasonable load or degrades the Service for others.
9. Reverse engineer — reverse engineer, decompile, or disassemble the Service, except to the limited extent permitted by applicable law (see Terms, Section 4.3).
10. Resell or operate for third parties — rent, lease, sublicense, or operate the Service as a service bureau, except as expressly permitted by your Subscription.
11. Compromise security — attempt to gain unauthorized access to any account, system, or data; probe or test vulnerabilities without authorization; or introduce harmful code.

3. Fair use of the Broker

The Broker is provided to support normal use of the Service at your Tier. Automated, excessive, or abusive request volumes, or use designed to circumvent Tier limits, are prohibited. We may apply reasonable rate limits and may throttle, suspend, or block traffic that threatens the stability, security, or integrity of the Service.

4. Enforcement

We may investigate suspected violations and may suspend or terminate access, remove or disable access to offending functionality, and report unlawful activity to authorities, as described in the Terms, Section 15. Where practicable and lawful, we will give notice; where a violation poses a risk to the Service, third parties, or compliance obligations, we may act immediately. We are not liable for actions taken in good faith to enforce this AUP.

5. Reporting

To report a suspected violation of this AUP or a security issue, contact legal@clickt.ca.

See also: Terms of Service · Privacy Policy · Data Processing Addendum

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Hive Mind — Data Processing Addendum (DPA)

Version 1.0 (Beta) · Effective 17 June 2026

Not legal advice. This DPA was prepared with automated tooling to fit Hive Mind's minimal-custody design. It has not been reviewed by qualified counsel. Before relying on it, Clickt should have counsel finalize it and attach the current Standard Contractual Clauses (SCCs) and UK Addendum as exhibits where international transfers are in scope.

This Data Processing Addendum ("DPA") forms part of the Terms of Service (the "Agreement") between Clickt Digital Marketing Inc. ("Clickt", "Processor") and the business customer agreeing to the Terms ("Customer", "Controller"). It applies where, and to the extent that, Clickt processes Personal Data on Customer's behalf in connection with the Service and data-protection law (such as the GDPR, UK GDPR, PIPEDA, or Alberta PIPA) applies. If there is a conflict between this DPA and the Agreement on data protection, this DPA controls.

Capitalized terms not defined here have the meanings in the Agreement or in applicable data-protection law ("controller", "processor", "personal data", "processing", "data subject", "sub-processor", "personal data breach").

1. Roles and scope

1.1 Roles. As between the parties, Customer is the controller (or processor acting for a third-party controller) and Clickt is the processor with respect to Personal Data that Clickt processes on Customer's behalf through the Service.

1.2 Minimal-custody design. The parties acknowledge that Hive Mind is local-first. Customer's Vault content and Connected-Account data are stored on Customer's own devices and Customer-controlled cloud storage; Clickt does not host, store, or back up that content. The only Clickt-operated processing of Customer Personal Data is in transit through the Broker (which forwards requests and persists no content; logs are payload-free) and, where Customer uses AI features, the transmission of content Customer chooses to process to the AI sub-processor.

1.3 Customer instructions. Clickt will process Customer Personal Data only on Customer's documented instructions, including as set out in the Agreement and this DPA and as effected through Customer's use of the Service, unless required by applicable law (in which case Clickt will, where lawful, inform Customer).

2. Details of processing (Annex A)

• Subject matter: provision of the Service as described in the Agreement.
• Duration: for the term of the Agreement and until in-transit processing ceases (Clickt retains no Personal Data at rest after transmission).
• Nature & purpose: transmitting Customer's requests and data between Customer's device and the third-party services Customer connects, and transmitting content Customer chooses to process to the AI provider, in each case at Customer's direction.
• Types of Personal Data: determined by Customer; may include any personal data contained in the data sources Customer connects or the content Customer chooses to process (e.g., names, contact details, message content, business records).
• Categories of data subjects: determined by Customer; may include Customer's contacts, customers, employees, and other individuals whose data appears in connected sources.
• Special-category data: Customer should not use the Service to process special categories of personal data unless it has implemented appropriate safeguards and a lawful basis; responsibility for such data rests with Customer.

3. Processor obligations

Clickt will:

1. Instructions — process Customer Personal Data only on Customer's documented instructions (Section 1.3), and inform Customer if an instruction infringes applicable law (in Clickt's reasonable opinion).
2. Confidentiality — ensure persons authorized to process Customer Personal Data are bound by appropriate confidentiality obligations.
3. Security — implement appropriate technical and organizational measures appropriate to the risk, consistent with the Service's minimal-custody design (Annex B), including keychain-based token storage on Customer's device, no embedded server secrets, TLS in transit, and a transit-only, fail-closed Broker that persists no content.
4. Sub-processors — Customer provides general authorization for Clickt to engage sub-processors. Current sub-processors are listed in Annex C. Clickt will impose data-protection obligations substantially similar to those in this DPA on each sub-processor and remains responsible for their performance. Clickt will give Customer prior notice of any new or replacement sub-processor and a reasonable opportunity to object on reasonable data-protection grounds. [Confirm the notice mechanism and notice period — e.g., a sub-processor page plus email — with counsel.]
5. Assistance with data-subject requests — taking into account the nature of the processing and the local-first design (Customer can fulfil most requests directly), provide reasonable assistance to enable Customer to respond to data-subject requests.
6. Assistance with compliance — provide reasonable assistance with Customer's obligations regarding security, breach notification, data-protection impact assessments, and prior consultation, taking into account the information available to Clickt.
7. Personal data breach — notify Customer without undue delay after becoming aware of a personal data breach affecting Customer Personal Data processed by Clickt, with information reasonably available to Clickt to help Customer meet its own notification obligations.
8. Deletion or return — on termination, delete or return Customer Personal Data and delete existing copies, except as required by law. The parties acknowledge that, by design, Customer Personal Data resides with Customer (on Customer's devices and cloud storage) and is not retained by Clickt at rest; in-transit data is not stored.
9. Audits — make available information reasonably necessary to demonstrate compliance with this DPA and allow for and contribute to audits, including inspections, conducted by Customer or an auditor it mandates, subject to reasonable confidentiality, scheduling, scope, and frequency limits.

4. International transfers

Where Clickt or a sub-processor processes Customer Personal Data subject to GDPR/UK GDPR outside the EEA/UK without an adequacy decision, the parties will rely on the European Commission's Standard Contractual Clauses and, for UK data, the UK International Data Transfer Addendum, which are incorporated by reference and to be attached as exhibits. [Counsel to select the correct SCC module(s) and complete the exhibits.]

5. General

5.1 Liability. Each party's liability under this DPA is subject to the limitations and exclusions in the Agreement (Terms, Section 13).

5.2 Term. This DPA takes effect when the Agreement does and continues while Clickt processes Customer Personal Data.

5.3 Conflict. In case of conflict, this DPA prevails over the Agreement with respect to data protection; the SCCs prevail over this DPA with respect to transfers they govern.

Annex A — Processing details

See Section 2.

Annex B — Technical & organizational measures

Keychain-based credential storage on Customer's device; no server secrets embedded in the App; TLS for network communication; signed releases; transit-only, fail-closed Broker that persists no content and logs payload-free request metadata only; least-privilege access to Clickt systems. [Expand and confirm with counsel/security as the product matures.]

Annex C — Authorized sub-processors

(Third-party providers that Customer chooses to connect are not Clickt sub-processors; Customer engages them directly.)

See also: Terms of Service · Privacy Policy · Acceptable Use Policy

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